CUSTOMER SATISFACTION

  • At Jordano, customer satisfaction is our first priority & we stood behind the quality of our products.
  • Our shipment were carefully inspected before leaving warehouse.
  • If in the event customer receive faulty items, simply follow instructions below.

 

 RETURNS & EXCHANGE

  • If, in the event receive faulty items, kindly return within 7 days for a full refund of  the purchase price.
  • Original delivery & handling charges are not refundable.
  • Please be informed that customers has to bear charges on returning shipping.

 

  YOUR PRIVACY

  • At Jordano, customers personal information is strictly confidential.
  • When customer placing on order, we collect all important biodata. This is for future reference & easy communicaton for both parties.

 

  HOW TO ORDER

  • Shopping On - Line is easy!. Just choose the items of your choice and add them to your shopping cart individually.
  • Customers will be able to view the shopping cart on every items purchased together with total purchased.

 

  PRICING & PAYMENT

  • All prices are in Ringgit Malaysia (MYR) and are subjected to changes.
  • We currently accept direct payment from major bank including Maybank 2u, Cimb Clicks, RHBonline, ALLIANCE Bank & Hong Leong Bank.
  • You will be redirected to your preferred payment channel when proceeds to check out.

 

  COLOUR

  • We have done our best to display as accurately as possible according to the colours that shown in the Website.
  • However, due to the colours that you see will depend on your monitor, we cant guarantee that the colours will be the same.

 

  SHIPPING - (ONLINE ORDERS)

  • At Jordano, most orders will be out from warehouse one day after payment has been received.
  • Majority on online ordering process, delivery will take 2 - 3 business days, but for (Shipping in Malaysia only) please give an allowance about 4 - 5 days for delivery to be arrived. 

 

  TERMS OF USE

  • This Website is operated by Jordano.com.my
  • All inquires could be directed to:

            Jordano Sdn Bhd

           Lot 5-63, 5th Floor, Kenanga Wholesale City,

           No: 2, Jalan Gelugor, 55200,

           Kuala Lumpur

           Customer Service details:

           Tel No: +603 - 92215077/+603 - 92261523

            E-mail add: sales@jordano.com.my

  

TERMS & CONDITIONS MAY DIFFER

  • Kindly be informed that Jordano.com.my has the right to modify terms & conditions at any time without prior notice.
  • Usage of this Website is bounded to agree to clauses stated in Terms & Conditions.

 

  DISCLAIMER

  •  For acknowledgement, by using this site is solely at your own risk, that you are fully responsible for all costs associated with all necessary servicing or repairs of any amages of any equipment.
  • Jordano.com.my shall not liable for any damages of any kind related in using this site.

 

 INDEMNIFICATION

  • You agree to defend, indemnify & hold Jordano harmless from and against any claims, damages, cost and expenses arising or related in using this site.